Last updated: 2024
At Thrive Tutoring Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage with our services.
1. Who We Are
Thrive Tutoring Services provides educational support services, including tutoring for children and young people. Our website is built and hosted using GoDaddy Website Builder.
For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is:
Thrive Tutoring Services - info@thrivetutoringservices.co.uk]
2. What Data We Collect
We may collect and process the following data:
- Personal Information: Name, email address, phone number, and any details you provide through our contact forms or booking systems.
- Usage Data: Pages visited, time spent on site, clicks, and interaction data (collected through analytics tools like Google Analytics).
- Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy).
3. How We Collect Your Data
We collect your data through:
- Direct input via forms or email
- Automated tracking tools (e.g., cookies, analytics)
- Third-party integrations used by GoDaddy (e.g., Google Analytics, website security tools)
4. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide tutoring services and manage bookings
- Improve website performance and user experience
- Send occasional updates or marketing (with your consent)
5. Legal Basis for Processing
We process your data on the following bases:
- Consent – When you fill in a form or sign up for updates
- Contract – To provide the services you request
- Legitimate Interest – To improve our services or communicate relevant information
- Legal Obligation – Where required for safeguarding, record-keeping, or compliance
6. How We Share Your Data
We will never sell your data. We may share it with:
- Website hosting provider (GoDaddy)
- Analytics providers (e.g., Google Analytics)
- Tutors or contractors strictly for the delivery of agreed services
- Legal or safeguarding authorities if required
7. How We Store Your Data
Your data is stored securely through GoDaddy’s protected servers and any cloud-based tools we use. We take appropriate measures to prevent unauthorized access or misuse.
We retain data only as long as necessary, in line with legal and operational needs.
8. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to processing or request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at [Insert Contact Email].
9. Links to Other Sites
Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this policy occasionally. The latest version will always be posted here.
11. Contact Us
For questions or concerns about your data or this policy, please contact:
info@thrivetutoringservices.co.uk
Thrive Tutoring Services Limited